Shipping Policy
This page shows you how to choose a shipping method for your order, estimates lead times for shipping and fulfillment, and provides other more information about the CEILIM shipping process.
Note:
Before your order is shipped, CEILIM has to process your order and put all your items through its strict quality control tests. Because of this, Total Delivery Time is different from shipping time alone.
- ♦ Total Delivery Time = Processing Time / Production Time + Shipping Time
- ♦ If your order contains multiple items, they will be shipped together.
Processing time differs from category to category. Please refer to the table below for more precise processing to better estimate when you will receive your order.
What is the processing time?
The item's processing time is the time from receiving your order to physically dispatching it. After receiving your order, we conduct rigorous Quality Control checks and tests in order to ensure the product's quality prior to shipment to meet your satisfaction. This can involve detailed in-house checks: e.g. material quality, zippers, seams, embellishments and motifs, interiors, lining, etc. The total processing time varies depending on the complexity, design and size of the specific product or article. Larger orders will naturally take longer. It normally takes within 24 hours of day for us to process your order. However, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. If your order includes very popular items that are experiencing stock availability issues, then the order can take 1-3 days to process and dispatch.